Case
Study
Enhancing Procurement for Scalable Growth: FourPL Supports G8’s Procurement Transition
- Client: G8 Education
- Industry: Early Childhood Education
- Project: Coupa-based indirect purchasing solution
- Partner: Coupa
The Challenge
As G8 Education rapidly expanded to more than 400 centres, its existing procurement processes and technology struggled to keep pace with the scale and complexity of operations, creating a need for greater efficiency, stronger governance, improved supplier engagement, and a scalable procurement solution to support continued growth.
The Solution
Led by Scott Harding (Senior Solution Architect) and Evey Zhou (Consultant), FourPL implemented a Coupa-based indirect purchasing solution, delivering:
User-Friendly Homepage: Significant effort was invested in designing an intuitive homepage to make navigation and adoption seamless, especially for the frontline centre-based users.
Content-Rich Environment: Provided access to supplier catalogues, punchouts, and open buy options for greater choice.
Approval Automation: Established pre-approval workflows to strengthen governance and align with funding requirements.
Invoice Processing Best Practice: Delivered high invoice match rates and enabled e-invoicing to streamline accounts payable.
Risk and Performance Management: Strengthened supplier engagement controls through risk-aware vendor management.
Post-Implementation Support: Ongoing help desk support, including ERP and cXML integration assistance for complex needs.
The Results
With FourPL’s expertise and Coupa’s platform, G8 Education achieved measurable
improvements:
- Streamlined Purchasing: A simplified buying process with rich supplier
content reduced processing time and improved adoption. - Stronger Governance: Enhanced vendor management and pre-approval
processes reduced unauthorised spend. - Improved Efficiency: Automated workflows freed procurement teams to
focus on strategic initiatives. - Cost Control: Greater visibility of indirect spend supported better budget
management and reduced operational costs.
| API Success Metrics | Before | After |
|---|---|---|
| Requisition Approval times | N/A | 0.55 Days |
| Invoice Approval times | 16 Days | 1.4 Days |
| E-Invoicing | 0% | 89.72% |
The Conclusion
“The Coupa solution implemented with FourPL has made a significant difference to how we manage procurement. The streamlined processes, greater visibility, and
improved governance have allowed us to focus more on delivering value to our centres while supporting our continued growth.”
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